Puter Help

Microsoft did an automatic update yesterday morning on me...After it was complete, it told me to restart, which I did, when it restarted it went into reboot, and automatically re booted to day 1...Now it wont recognize my modem, I took out the modem, turned it on and loaded the drivers, shut it down, then installed the modem, restarted and nothing...the strange thing, is I open the control panel, click on modems, and the modem is not there..But in my system tray, it says it found new hardware, and shows the modem and its description.

Any clues???

cravnravn wrote:Microsoft did an automatic update yesterday morning on me...After it was complete, it told me to restart, which I did, when it restarted it went into reboot, and automatically re booted to day 1...Now it wont recognize my modem, I took out the modem, turned it on and loaded the drivers, shut it down, then installed the modem, restarted and nothing...the strange thing, is I open the control panel, click on modems, and the modem is not there..But in my system tray, it says it found new hardware, and shows the modem and its description.

Any clues???

Does it say installing new hardware, when it is in the system tray?

Yes, it shows it in the tray as installed..

cravnravn wrote:Yes, it shows it in the tray as installed..

It should be working then, you might be able to go back to your last restore point before that last update and go from there though.

Forget it, it will only restore back to Feb 14th....This Blows

Im using AVG which has been pretty good at blocking infected sites.

This has been a helluva 2010 for you so far Crav... Ravens get manninghandled in the playoffs... BC slips away... the snow... the transmission... now the computer.

You need some blue water, white sand, and cool drinks at the beach bar!

76 Days Kurt,,

Hey Magic check this out, Microsoft Effed up big time, heres 500 complaints about the update that was rec'd over the weekend..Im not the only one..

http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/73cea559-ebbd-4274-96bc-e292b69f2fd1

No discs came with the computer.

Im taking it back to best buys tomorrow, they'll force it to recognize the modem...

But that update launched last weekend, screwed up a lot of folks..

LOL, I take it to The Geeks, he hooks it up, runs a diagnostic test..Hes puzzled, he said for him to go further, it would be 75.00..I question what hes looking for, and he tells me modem properties, drivers etc..

So right next to the counter, they are having a sale on MODEMS, 29.00 LOL I tell him forget it, I see a cheaper way to fix this..

Alright Wild Bill, problem #2..Everything on the monitor is double in size, I went up top to "View" and the medium size is checked, I changed it to "Small"...Nothing

I also have a scroll bar from side to side, something Ive never had before..
Any suggestions??

cravnravn wrote:LOL, I take it to The Geeks, he hooks it up, runs a diagnostic test..Hes puzzled, he said for him to go further, it would be 75.00..I question what hes looking for, and he tells me modem properties, drivers etc..

So right next to the counter, they are having a sale on MODEMS, 29.00 LOL I tell him forget it, I see a cheaper way to fix this..

Alright Wild Bill, problem #2..Everything on the monitor is double in size, I went up top to "View" and the medium size is checked, I changed it to "Small"...Nothing

I also have a scroll bar from side to side, something Ive never had before..
Any suggestions??

Sounds like you are in safe mode.

So how do you sugest I get out of Safe Mode..

Shoot me a text message, Mr Bills HouseCall is doing an Update, and Im real slow at this time.

I give up, replaced the modem, it ran fine Fri-Sun morning, Sunday afternoon started her up, and I get the "Cant find the Modem message"

Cravn it sounds like you might be better off just re-installing windows (and wiping the HD). Do you have your rescue discs for your version of Windows? If so download a program called DBAN and make an ISO CD out of that, then use it to wipe the HD and then just do a fresh install of Windows.

Nope, no discs came with the PC.

cravnravn wrote:Nope, no discs came with the PC.

OK, so you should be able to create a set of rescue discs then. You have a rescue partition that is part of windows..... Are you running Vista? And what Make of computer are you using?

No, XP,,E-Machine

cravnravn wrote:No, XP,,E-Machine

OK, go to Emachines webpage, and they should have the instructions there on how to make a rescue disc for your make and model computer. (I don't remember how to do it) but they will have the instructions there... Also if your computer didn't come with an OS disc, they HAVE to provide you with a copy of the OS if you request it, I mean you have already PAID for that when you bought the computer. I would just get a nice big external HD, back up the files that are most important to you wipe the HD with DBAN and re-install. Or you COULD go to ubuntu.com and download a nice open source OS.